Teller - Altoona, PA
Company: First National Bank of Pennsylvania
Posted on: July 31, 2022
Primary Office Location:1567 E. Pleasant Valley Blvd.. Altoona,
Pennsylvania. 16602.Join our team. Make a difference - for us and
for your future.nPosition Title: Teller 1
Business Unit: Retail
Reports To: Varies Based on Assignment
This position is primarily responsible for providing customers with
timely, courteous and professional paying and receiving services.
The incumbent promotes the sales and referral process, maintains
and balances daily transactions and performs various operational
duties. The incumbent provides the highest quality of service to
Provides timely and courteous service by processing paying and
receiving transactions in a professional and efficient manner
accurately and according to a defined limit of authority, answering
customer questions and referring customers to the proper department
in such a manner that customer and department feedback is
Promotes the sales referral process by pro-actively greeting
customers, identifying customer service and product needs, making
appropriate referrals and assisting in the selling and
cross-selling of Bank products and services to meet the banking
needs of customers in a courteous and professional manner.
Identifies and achieves individual weekly referral goals set by the
Processes deposits, withdrawals, transfers, payments, night
deposits, mail, check orders, currency transaction reports, ATM
action updates and requests MasterCard/Visa/Discover card
transactions and prepares and issues money orders, cashiers and
Maintains daily transactions and balances to them according to
established schedule by researching outages and balancing a drawer
accurately and timely without assistance.
Processes wire transfers, issues and redeems savings bonds, makes
stop payments, treasury, tax, loan and other transactions, sorts
money for ATM and pays out money upon verification of signature and
account balance, completes debit card and dispute forms and forms
for research requests, dormant accounts and 1099's for bond
Performs various operational duties by balancing the ATM,
monitoring video camera operations, ordering checks and deposit
slips, ordering office supplies, preparing Reg CC Holds, completing
captured card log form and maintaining security checklists.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to
serve as risk managers for their businesses by understanding,
reporting, responding to, managing and monitoring the risk they
encounter daily as required by F.N.B. Corporation's risk management
F.N.B. Corporation is committed to achieving superior levels of
compliance by adhering to regulatory laws and guidelines.
Compliance with regulatory laws and company procedures is a
required component of all position descriptions.
High School or GED
Minimum Years Experience:
Excellent customer service skills
Excellent communication skills, both written and verbal
Ability to use general office equipment
Ability to use equipment such as a coin sorter/counter, currency
counter and an encoder
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related position. Previous Teller experience of 1
Special Licenses and Certificates:
Keywords: First National Bank of Pennsylvania, Altoona , Teller - Altoona, PA, Accounting, Auditing , Altoona, Pennsylvania
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