Line Haul Clerical Support-PT
Company: Ward Transport & Logistics
Posted on: June 24, 2022
Job Title: Line Haul Clerical Support-PT Advertising Title: Req
#: 11483 Company: Ward Trucking, LLC Job Code: ADSH Location:
Altoona Employment Status: Part Time City: Altoona Area of
Interest: Administrative Support State: PA Rate of Pay: Competitive
JOB TITLE: Linehaul Clerical Support
REPORTS TO: Linehaul Manager
OVERVIEW OF ROLE: To ensure the customer is always serviced first
and receives the type of attention that makes them want to do
business with Ward. To grow our business through customer retention
while balancing costs by performing clerical duties efficiently. To
support linehaul operations and assist linehaul drivers with any
DUTIES AND RESPONSIBILITIES:
Customer Service Responsibilities (all apply)
* Answer telephones in accordance with Ward standards using
applicable marketing greeting.
* Provide internal customer service to personnel from other service
* Enter delivered status on interline bills daily to show that
freight was given to an interline carrier.
* Proficiently assist dispatcher when necessary with computerized
* Promptly arrive drivers, tractors and strips trailers in the
computer so that equipment is ready to be re-entered for use.
* Strip and load all kick and pick drivers once they are loaded and
ready for dispatch.
* Assist terminals with proper equipment status when needed.
* Send out a daily message to operations for any loads held.
* Review linehaul notes at the beginning of the shift to ensure
instructions are followed and communicate any changes to
* Review the linehaul plan at the beginning of the shift to ensure
all loads are moving and communicate any changes to dispatch.
* Make notations for any payroll additions such as placard,
breakdown, delay and out of route miles.
* Must be customer focused with good people skills.
* Must have excellent communication skills and basic knowledge of
* Must have previous clerical experience in a business
* Proficient data entry skills with attention to detail.
* Previous experience in the motor carrier industry is
* Ability to work required hours (night shift, overtime if
applicable) and travel if necessary.
This job description does not necessarily represent an exhaustive
list of responsibilities, skills, duties, requirements, efforts, or
working conditions associated with the job. While this is intended
to be an accurate reflection of the job, management reserves the
right to revise the job or to require that other or different tasks
be performed as circumstances change.
Keywords: Ward Transport & Logistics, Altoona , Line Haul Clerical Support-PT, Administration, Clerical , Altoona, Pennsylvania
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