AT&T Customer Service and Sales Associate
Location: Pittsburgh
Posted on: June 23, 2025
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Job Description:
At our company, we are dedicated to building meaningful
connections with our customers. As an AT&T Customer Service and
Sales Associate, you’ll be at the forefront of our customer
engagement efforts, acting as the voice of our brand and the bridge
between our products and the people and businesses we serve. In
this AT&T Customer Service and Sales Associate role, you will
connect with both current and potential customers through proactive
outreach, building trust and fostering lasting relationships.
TheAT&T Customer Service and Sales Associate's key
responsibilities will include understanding customer needs,
answering inquiries with clarity and confidence, and effectively
communicating how our products and services provide real solutions
that enhance their lives. The AT&T Customer Service and Sales
Associate will also be responsible for working closely with
customers to process their sales orders on services they are
inquiring about, following up on those transactions, and concluding
with the installation of service or delivery of product. This
AT&T Customer Service and Sales Associate starts off at the
entry level with full training provided and opportunities to
advance into a management position to lead a team of other members.
Responsibilities of AT&T Customer Service and Sales Associate:
Listen actively to customers, identify their needs, and make
personalized sale recommendations to enhance their experience
Gather feedback on customer satisfaction, recording valuable
insights to improve service offerings Build rapport by providing
consistent, personalized service and recognizing opportunities to
strengthen relationships Update and maintain accurate customer
records of all sales orders processed and interactions regularly
Identify and troubleshoot issues, providing sale solutions where
possible Collaborate with the customer service and sales teams to
develop outreach strategies aimed at improving customer retention
and satisfaction Stay informed about industry trends, sales,
competitors, and customer preferences to better address inquiries
and offer good insights Work closely with sales to ensure a
seamless customer experience
Keywords: , Altoona , AT&T Customer Service and Sales Associate, Customer Service & Call Center , Pittsburgh, Pennsylvania
