Assistant Branch Manager
Company: Reliance Bank
Location: Altoona
Posted on: May 11, 2022
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Job Description:
Reliance Bank is currently seeking an Assistant Branch Manager
to join our friendly, fun, community-focused team in Altoona, PA.
The Assistant Branch Manager reports directly to the Branch Manager
and is responsible for the direct management of all phases of the
branch's operation. Primary responsibilities include: Manages all
day-to-day operational activities of the branch and ensures that
all office operations are performed in accordance with established
policies and procedures. Fosters and maintains a team atmosphere in
the branch. Assists the Branch Manager and participates actively in
regularly scheduled sales and service meetings to improve team
members' product and/or operational knowledge, customer experience,
and sales performance. Conducts these regular meetings in absence
of the branch manager. Sets an example for creating an excellent
customer experience through all customer interactions. Maintains a
professional image of self and office. Directly supervises, trains,
motivates and coaches assigned team members in performing their job
duties. Completes the branch office schedule to ensure proper
staffing to meet customer service, security, and sales objectives.
Maintains thorough knowledge of all consumer lending products and a
satisfactory registration of the National Mortgage Licensing System
(NMLS) in order to accurately and efficiently facilitate loan
applications from origination to closing. Assists new and existing
customers with various banking needs including: account inquiries
and transactions, opening of new deposit accounts, and consumer
lending needs. Identifies cross-selling and referral opportunities;
discusses, recommends and closes sale where appropriate. Actively
participates in community organizations and activities in a manner
which reflects favorably upon the bank. Performs all duties of the
Personal Banking Advisors (PBAs), PBA I, and PBA II as necessary.
Required Education/Experience: Associate's Degree in Business or
related field normally required; specialized retail banking
education/training preferred. A minimum of two (2) years' related
work experience normally required, as well as a previous history of
loan origination with an annual loan volume of $1,500,000. Must
have demonstrated leadership experience an an aptitude for
effective team management. Required Skills : Proficient reading,
writing, grammar and mathematics skills; proficient interpersonal
relations, communicative and sales skills; ability to maintain
thorough knowledge of the features and benefits of all deposit,
consumer loan, and digital banking products and services, as well
as the regulations, policies and procedures affecting branch
operations; proficient PC skills, visual and auditory skills;
ability to sit, stoop, bend, stand for long periods of time;
ability to lift items up to 25 lbs. in weight; visual and auditory
skills; a valid driver's license. At Reliance Bank, we are proud to
provide our employees with a welcoming work atmosphere, ongoing
training and development opportunities, and an excellent benefits
package. We look forward to hearing form you Reliance Bank is an
Equal Opportunity/Affirmative Action Employer
Keywords: Reliance Bank, Altoona , Assistant Branch Manager, Executive , Altoona, Pennsylvania
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