Assistant Branch Manager
Company: Reliance Bank (PA)
Posted on: May 12, 2022
Reliance Bank is currently seeking an Assistant Branch Manager
to join our friendly, fun, community-focused team in Blair County,
The Assistant Branch Manager reports directly to the Branch Manager
and is responsible for the direct management of all phases of the
Primary responsibilities include:
Manages all day-to-day operational activities of the branch and
ensures that all office operations are performed in accordance with
established policies and procedures.
Fosters and maintains a team atmosphere in the branch. Assists the
Branch Manager and participates actively in regularly scheduled
sales and service meetings to improve team members' product and/or
operational knowledge, customer experience, and sales performance.
Conducts these regular meetings in absence of the branch
Sets an example for creating an excellent customer experience
through all customer interactions. Maintains a professional image
of self and office.
Directly supervises, trains, motivates and coaches assigned team
members in performing their job duties.
Completes the branch office schedule to ensure proper staffing to
meet customer service, security, and sales objectives.
Maintains thorough knowledge of all consumer lending products and a
satisfactory registration of the National Mortgage Licensing System
(NMLS) in order to accurately and efficiently facilitate loan
applications from origination to closing.
Assists new and existing customers with various banking needs
including: account inquiries and transactions, opening of new
deposit accounts, and consumer lending needs. Identifies
cross-selling and referral opportunities; discusses, recommends and
closes sale where appropriate.
Actively participates in community organizations and activities in
a manner which reflects favorably upon the bank.
Performs all duties of the Personal Banking Advisors (PBAs), PBA I,
and PBA II as necessary.
Required Education/Experience: Associate's Degree in Business or
related field normally required; specialized retail banking
education/training preferred. A minimum of two (2) years' related
work experience normally required, as well as a previous history of
loan origination with an annual loan volume of $1,500,000. Must
have demonstrated leadership experience an an aptitude for
effective team management.
Required Skills : Proficient reading, writing, grammar and
mathematics skills; proficient interpersonal relations,
communicative and sales skills; ability to maintain thorough
knowledge of the features and benefits of all deposit, consumer
loan, and digital banking products and services, as well as the
regulations, policies and procedures affecting branch operations;
proficient PC skills, visual and auditory skills; ability to sit,
stoop, bend, stand for long periods of time; ability to lift items
up to 25 lbs. in weight; visual and auditory skills; a valid
At Reliance bank, we are proud to provide our employees with a
welcoming work atmosphere, ongoing training and development
opportunities, and an excellent benefits package. We look forward
to hearing form you!
Reliance Bank is an Equal Opportunity/Affirmative Action
Keywords: Reliance Bank (PA), Altoona , Assistant Branch Manager, Executive , Altoona, Pennsylvania
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