Assistant Branch Manager

Company: Reliance Bank (PA)
Location: Altoona
Posted on: May 12, 2022

Job Description:

Reliance Bank is currently seeking an Assistant Branch Manager to join our friendly, fun, community-focused team in Blair County, PA.

The Assistant Branch Manager reports directly to the Branch Manager and is responsible for the direct management of all phases of the branch's operation.

Primary responsibilities include:
Manages all day-to-day operational activities of the branch and ensures that all office operations are performed in accordance with established policies and procedures.
Fosters and maintains a team atmosphere in the branch. Assists the Branch Manager and participates actively in regularly scheduled sales and service meetings to improve team members' product and/or operational knowledge, customer experience, and sales performance. Conducts these regular meetings in absence of the branch manager.
Sets an example for creating an excellent customer experience through all customer interactions. Maintains a professional image of self and office.
Directly supervises, trains, motivates and coaches assigned team members in performing their job duties.
Completes the branch office schedule to ensure proper staffing to meet customer service, security, and sales objectives.
Maintains thorough knowledge of all consumer lending products and a satisfactory registration of the National Mortgage Licensing System (NMLS) in order to accurately and efficiently facilitate loan applications from origination to closing.
Assists new and existing customers with various banking needs including: account inquiries and transactions, opening of new deposit accounts, and consumer lending needs. Identifies cross-selling and referral opportunities; discusses, recommends and closes sale where appropriate.
Actively participates in community organizations and activities in a manner which reflects favorably upon the bank.
Performs all duties of the Personal Banking Advisors (PBAs), PBA I, and PBA II as necessary.

Required Education/Experience: Associate's Degree in Business or related field normally required; specialized retail banking education/training preferred. A minimum of two (2) years' related work experience normally required, as well as a previous history of loan origination with an annual loan volume of $1,500,000. Must have demonstrated leadership experience an an aptitude for effective team management.

Required Skills : Proficient reading, writing, grammar and mathematics skills; proficient interpersonal relations, communicative and sales skills; ability to maintain thorough knowledge of the features and benefits of all deposit, consumer loan, and digital banking products and services, as well as the regulations, policies and procedures affecting branch operations; proficient PC skills, visual and auditory skills; ability to sit, stoop, bend, stand for long periods of time; ability to lift items up to 25 lbs. in weight; visual and auditory skills; a valid driver's license.

At Reliance bank, we are proud to provide our employees with a welcoming work atmosphere, ongoing training and development opportunities, and an excellent benefits package. We look forward to hearing form you!

Reliance Bank is an Equal Opportunity/Affirmative Action Employer

Keywords: Reliance Bank (PA), Altoona , Assistant Branch Manager, Executive , Altoona, Pennsylvania