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Administrative Assistant Customer Service

Company: DBD Staffing
Location: Altoona
Posted on: May 13, 2022

Job Description:

Job Description Customer Service Representative / Administrative Assistant Office Location --- Duncansville, PA Our Client is seeking a personable, dependable, and experienced Customer Service Representative / Office Assistant with professional communication skills and strong computer proficiencies to join their administrative team. Qualifications: Minimum of one year of office administrative experience is required preferably as a customer service representative Strong computer skills with current daily use of MS Excel and Word, email software and navigational skills Customer service and vendor/ customer data management experience is highly preferred Professional and clear verbal and written communication skills Adaptable and dependable in a fast-paced environment Ability to learn new products and systems Strong organizational and time management skills Team player - willing and able to be cross trained in all administrative functions Responsibilities: Manage emails, answer phones, place orders, and follow up with customers and vendors Data entry of customer, vendor and sales information into company---s software system Answer inbound telephone and walk-in inquiries/requests from customers Place orders as requested by customers and the company---s outside sales representative Create and prepare specific reports for management, service and sales team members Develop and maintain a thorough knowledge of company---s current products Provide product specifications and answer product related questions Knowledge of general office procedures and be able to operate office equipment (copier, fax, computers, electronic devices such as iPad, etc.) Compensation, Schedule & Benefits Overview: Schedule is typically Monday - Friday 8:00am to 5:00pm (at times 7:00am to 4:00pm) Hourly rate based on experience Vacation and Personal Days earned Paid Holidays 401k Plan with Company match after 1 year of service Life and Disability Insurance --- Company paid Individual Medical coverage eligible upon 90 days of service Company Description DBD Staffing is a Direct Hire Recruiting Firm for multiple industries in the Northeastern United States. DBD advertises, searches and pre-screens candidates for hiring teams. We are an additional recruiting resource to HR Managers and Business Owners. We provide job seekers a direct connection to our Clients by streamlining their hiring process.

Keywords: DBD Staffing, Altoona , Administrative Assistant Customer Service, Hospitality & Tourism , Altoona, Pennsylvania

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