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Assistant Manager - Hospitality - #354 - Evenings/Overnight

Company: SHEETZ
Location: Altoona
Posted on: October 7, 2019

Job Description:

Assistant Manager - Hospitality - #354 - Evenings/Overnight

If you are a current employee, click here to apply

Location: Sheetz Stores #00354 - 1915 PLEASANT VALLEY BLVD ALTOONA, PA

Starting Rate of Pay: $15.50
Full or Part Time: Full Time
Shift Needed: Evenings/Overnight


Profitably lead the day-to-day operations of the store in the absence of the Store Manager.

Focus: Manage the customer experience to ensure that Hospitality/TCF standards are being met to include inventory, preparation, promotion, production, service and sales.

ScheduleFriday - Off
Saturday - Off
Sunday - 7am - 4pm
Monday - 4pm - 1am
Tuesday - 4pm - 1am
Wednesday - 3pm - 12am
Thursday - 3pm - 12am

ESSENTIAL FUNCTIONS: (other duties may be assigned)Assist the Store Manager by providing input into the Recruitment, Selection, Training and Performance Management and Discipline/Termination of employees.
Provide input into the scheduling of staff.
Resolve customer complaints and concerns in a timely manner.
Ensure compliance with applicable policies, procedures and programs.
Respond to Customer Service Shops, QA Audits, Secret Shops and SMG survey responses.
Ensure hospitality for all store guests by overseeing timely GUEST transactions, facilities/store cleanliness programs, implementation of Hospitality standards, and proper hosting.
Ensure the completion of end of day tasks.
Oversee the proper placement, pricing and stocking of merchandise in the store.
Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste.

REQUIREMENTS:(Equivalent combinations of education, licenses, certifications and/or experience may be considered)

EducationHigh School Diploma or GED required.
Two-year degree in a business related field preferred.
Successful completion of certification testing as needed.

ExperienceOne year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.

Any other legally required certification

Nearest Major Market: Altoona
Nearest Secondary Market: Johnstown

Keywords: SHEETZ, Altoona , Assistant Manager - Hospitality - #354 - Evenings/Overnight, Hospitality & Tourism , Altoona, Pennsylvania

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