Software Applications Specialist-EMR (REMOTE)

Company: Pyramid Healthcare Inc.
Location: Altoona
Posted on: July 29, 2022

Job Description:

SOFTWARE APPLICATIONS SUPPORT SPECIALISTPosition Summary:The Software Applications Support Specialist will be responsible for applications support for current software systems, as well as new software systems. This includes functional support of all software systems with main focus on medical electronic records.Technical Responsibilities:Provide applications and technical support for existing software system as assigned by analystProvide applications and technical support for new system on general troubleshooting issues as assigned by analystTesting and QA during implementation and ongoing use of new software systemResponsible for the installation, setup and maintenance of software on users' desktops/laptops in conjunction with IT department as neededBusiness Responsibilities:Provide support of users help desk issues, including updating an electronic Help Desk systemCommunicate regularly with software analyst current status, problems, issues and ideasProvide daily, weekly, and/or monthly status reporting, as neededProvide assistance with application testing, as neededRequired Skills and Experience:Associates Degree in Computer Information Systems or related field or experienceOne or more years of experience with software support and implementationMedical billing experience very helpful and desirableExcellent listening, organizational, written, verbal and presentation skills with an ability to express complex technical concepts in business terms as well as communicate technical concepts to non-technical personnelAbility to handle several implementation tasks and/or projects at any given timeStrong problem-solving and analytical skills, the ability to analyze complex business needs presented by users and recommend technical solutionsStrong attention to detail and the ability to multi-task and understand prioritization of deliverablesWillingness to research and find solutions to new business issuesAble to work independently and seek out opportunities for business improvementsTotal Rewards:Medical, Dental, and Vision InsuranceFlexible Spending AccountsLife InsurancePaid Time Off401(k) with Company MatchTuition ReimbursementEmployee Recognition ProgramsReferral Bonus opportunitiesAnd More!Pyramid CORE Values:We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent and ethical when dealing with clients, staff and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling and relentless desire to improve lives and support Pyramid Healthcare's mission.Want to know more?To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.

Keywords: Pyramid Healthcare Inc., Altoona , Software Applications Specialist-EMR (REMOTE), IT / Software / Systems , Altoona, Pennsylvania