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Internet and Technical Support Representative - Multiple Positions

Company: Atlantic Broadband
Location: Altoona
Posted on: April 17, 2019

Job Description:

Atlantic Broadband Atlantic Broadband, a leading video, internet and phone provider in PA is seeking an experienced Internet and Technical Support Representatives and Installers for our Altoona, PA system and will be holding an open job fair on April 24, 2019 at the PA Career Link Center2001 Fairway DriveAltoona, PAfrom 1:00 PM - 4:00 PM Internet And Technical Support --- Provide technical support and training to customers in the use of telecommunication equipment and software.--- Coordinate the hardware and software requirements for the systems, troubleshoot to determine areas requiring maintenance repairs or upgrades--- Assure adequate connectivity to the network (voice and data). Installers --- Perform customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in single and multi-family dwellings including pre-wired units; perform installations within NEC requirements and local ordinances.--- Perform new connects, reconnects, requested and non-pay disconnects, add outlets; install and remove converters; provide customer with upgrades or downgrades in service.--- Educate customer on channel line-up, use of converter and FCC regulations as they relate to the customer. Onsite Interviews - Bring ResumeIf unable to attend, e-mail resumes toSdunio@atlanticbb.comEqual Opportunity EmployerAltoona Mirror.Category: Customer Service, Keywords: Technical Support Representative

Keywords: Atlantic Broadband, Altoona , Internet and Technical Support Representative - Multiple Positions, IT / Software / Systems , Altoona, Pennsylvania

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