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Product Flow Specialist

Company: Best Buy
Location: Altoona
Posted on: March 11, 2020

Job Description:

The Product Flow Specialists receive and ship product to/from store, stock product and assist customers with product carry-outs and dotcom picks. They support overall store goals by performing tasks that ensure product integrity and customer fulfillment. They also play an active role in monitoring & accurately recording inventory and supporting store shrink or asset protection plans. Key Responsibilities - Receiving, Shipping and Down stocking - Receives and documents physical product from trucks (Best Buy Supply Chain and External Carrier) following processes outlined in Standard Operating Procedures (SOP). - Prepares and documents physical product shipments from the store to specific destinations below as outlined in SOP; - Customer's Home (Ship from Store (SFS) and Home Delivery) - Regional Distribution Center (RDC) - District Distribution Center (DDC) - Product Return Center (PRC) - Recycler - Operates equipment according to company safety standards to assist in moving product. - Completes daily replenishment (down stocking and farming) to ensure product is fully stocked on the sales floor. - Executes process outlined in SOP when product variances are identified. - Ensures products are properly secured to reduce store shrink. - Provides back up to the Planogram Specialist and Inventory Specialist (SWAT) as necessary. - Product Carry-Out - Monitors on-line notification of dotcom orders (picks) and brings product to customer service desk or ships directly from store based on SOP. - Safely loads merchandise into customers vehicles as requested. - Daily Tasks - Completes daily tasks as assign by store leadership or department supervisor. - Powers up store displays daily when opening the store and turns them off when closing. - Performs clean and bright duties as outlined in SOP. Basic Qualifications: - Ability to work successfully as part of a team - Ability to work a flexible schedule inclusive of holidays, nights and weekends - Ability to lift or maneuver 50-100 pounds, with or without accommodations Preferred Qualifications: - 1 year of experience in customer service or related fields - Prior experience in retail

Keywords: Best Buy, Altoona , Product Flow Specialist, Other , Altoona, Pennsylvania

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