Admissions Coordinator

Company: Onward Behavioral Health
Location: Altoona
Posted on: May 31, 2021

Job Description:

Pyramid Healthcare is seeking an Admissions Coordinator to join our team!

This is a fully Remote position!

Responsibilities:

• The Intake Coordinator will a high standard of customer service while answering inbound phone calls.
• Answers inbound phone calls from the Intake queue.
• He/she will register new clients.
• Places clients in appropriate entity for assessment/s
• Make outbound calls.
• Communicate client appointments to clients and clinicians in a timely manner.
• Answer questions about services offered and the intake process.
• Team Lead will be the resource and example for the team.
• Has a working knowledge of insurances.
• Accurately enters client data into software programs.
• Transfers incoming call to appropriate extensions and/or voicemail as needed.
• Other duties as deemed necessary.

Technical Competencies:

a) Accuracy of data entry.

b) Ability to work with clinical staff.

c) Ability to work with difficult phone calls in a calm and respectful manner.

d) Demonstrates good customer service skills.

e) Demonstrates good decision making

Keywords: Onward Behavioral Health, Altoona , Admissions Coordinator, Other , Altoona, Pennsylvania