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Admissions Coordinator

Company: Onward Behavioral Health
Location: Altoona
Posted on: May 31, 2021

Job Description:

Pyramid Healthcare is seeking an Admissions Coordinator to join our team!

This is a fully Remote position!


  • The Intake Coordinator will a high standard of customer service while answering inbound phone calls.
  • Answers inbound phone calls from the Intake queue.
  • He/she will register new clients.
  • Places clients in appropriate entity for assessment/s
  • Make outbound calls.
  • Communicate client appointments to clients and clinicians in a timely manner.
  • Answer questions about services offered and the intake process.
  • Team Lead will be the resource and example for the team.
  • Has a working knowledge of insurances.
  • Accurately enters client data into software programs.
  • Transfers incoming call to appropriate extensions and/or voicemail as needed.
  • Other duties as deemed necessary.

Technical Competencies:

a) Accuracy of data entry.

b) Ability to work with clinical staff.

c) Ability to work with difficult phone calls in a calm and respectful manner.

d) Demonstrates good customer service skills.

e) Demonstrates good decision making

Keywords: Onward Behavioral Health, Altoona , Admissions Coordinator, Other , Altoona, Pennsylvania

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