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Program Specialist, Supervisor, Activities Coordinator

Company: UPMC
Location: Altoona
Posted on: June 12, 2021

Job Description:


The hire for this role will work with a unique group of individuals who have complex medical and behavioral health needs. Responsibilities will include developing, implementing, and evaluating the ACEL and ICS programs, in a manner consistent with efficiency, cost-effectiveness, and regulatory compliance. 

This is a very diverse position that will require an array of skills that include leadership, hands-on care, working alongside of families and those in the community as well as partnering with agencies that include county and state. 

The ideal hire for this role must be comfortable advocating for those with medical and behavioral health conditions. Candidates should be comfortable working with various individuals, including doctors and medical staff in addition to the individuals they would be serving, and their families. Certification in Medication Administration, ODP Certified Investigator, CPR, and First Aid strongly preferred, but not required. 

This is an M-F mostly daylight position, with rotating on-call every seven weeks. 



  • Coordinate training for Program Instructors and Volunteers and work with the ACEL Scheduler to plan dates and times for those trainings.
  • Work cooperatively with all people involved in each customer's life (parent, friends, medical professionals, agency staff, etc.) to provide optimal access to all available resources.
  • Obtain/maintain medication administration trainer certificates.
  • Coordinate individual community support, and day program activities.
  • Endeavor to achieve and maintain quality and customer satisfaction in the delivery of services to internal/external customers.
  • Develop (weekly/monthly) plans for program activities/plan of care for customers
  • Alert Program Director as to change of status of any customer (Units of service, attendance days, etc.)
  • Attend all staff meetings, prepared to discuss:Specific needs of customers and care giversProgram and system issues.
  • Insure and assist in the safety of customers in all areas of physical assistance necessary including, but not limited to, getting in and out of vehicles, in and out of building, eating, toileting, maneuvering throughout building and getting in and out of wheelchairs in the absence of instructors.
  • Maintain and protect patient, client and Agency confidentiality.
  • Represent and participate in Agency professional and community activities as requested.
  • Assist the Program Director, consultants, parents, caregivers or another significant person (s) to develop and coordinate Individual Service Plans through the customer's circle of support and utilize appropriate assessment tools.
  • Administer medication and complete appropriate documentation.
  • Coordinate Individual Service Plans of care for up to 30 customers.
  • Supervise program instructors and volunteers for the ACEL and ICS programs.
  • Demonstrate support of Agency mission and philosophy in delivery of services.
  • Assist in the orientation of new staff and volunteers.
  • Provide support and counseling to program participants.
  • Identify, and report situations, which may diminish the physical, social, or emotional well being of any customer.
  • Promote personal and co-worker safety during work duties.
  • Assist Program Director in monitoring program records for agency required documentation.
  • Attend workshops, conferences, and training related to the program and job description.
  • Identify and build upon customer strengths to enhance their growth and development, helping each person reach their maximum potential.
  • Supervise, coordinate, and implement Day Program/In-home services for the customers.
  • Maintain a record-keeping system that includes the following items: Daily attendance/home visitations. Records and progress notesIndividual Service Plans (ISP's).
  • Assist customers and their caregivers in procuring appropriate services.



  • Bachelor's degree from an accredited college or university in one of the following areas: Rehabilitation, Psychology or related field.
  • Two years of work experience working directly with persons with disabilities AND two years of work experience in human services is required.
  • Access to transportation in the Agency service area with a valid Pennsylvania driver's license and auto liability insurance.

Licensure, Certifications, and Clearances:
CPR certification within one year of employment.CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

  • Automotive Insurance
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Driver's License
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Keywords: UPMC, Altoona , Program Specialist, Supervisor, Activities Coordinator, Other , Altoona, Pennsylvania

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