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Medical Receptionist

Company: UPMC Senior Communities
Location: Altoona
Posted on: January 13, 2022

Job Description:

Description Schedule: Mon- Fri 8am - 430p (may be required to stay later on occasion) Do you have customer service experience, and the ability to work independently and as a team? We are currently offering a SIGN-ON BONUS of $500 for a 1 year employment commitment. Purpose: The Patient Access Rep is responsible to greet and register incoming patients, checks patients out and schedules future appointments to insure efficient patient flow by performing the following duties. Responsibilities: Verifies patient appointment time, physician they are scheduled to see and insurance to be billed; updates patient appointment status. Works on Wait/Rescheduling lists for providers and resources and schedules patients accordingly. Carries out alternative workflows during system(s) downtime. Follows all workflows related to your department. Works charge work queues. Collect copays. Enter all payments into UPAY and print receipts for all monies collected. Balance following policy at end of each day. Checks for any special type appointment and obtain any eligibility requirements needed. Registers incoming new/established patients by verifying or entering current demographic/insurance information into the computer system. Obtains the required signatures on paperwork. Communicates effectively with patient to understand their AVS. Answers telephones, directs and handle calls as needed. Works with patients on utilization of Welcome Kiosks. Works Encounters without Charges report. Assists patients with questions about insurance and UPMC/BMA policies. Maintains & troubleshoot problems that arise with computers, printers, scanners, label printers and Welcome Kiosks. Reports malfunctioning equipment by ticket submission. Schedules future appointments for Providers or Resources via telephone and/or in person from AVS, pools or staff messages. Qualifications Qualifications: High School Degree or equivalent is required. Graduate of an accredited Medical Secretarial School preferred. Minimum of six months related experience and/or training; or equivalent combination of education and experience preferred. Basic Computer Knowledge and experience. Medical Terminology; Ability to add, subtract, multiply and divide: Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form; Must have the ability to effectively communicate information to patients and physicians in one-on-one situations. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/VeteranTotal Rewards More than just competitive pay and benefits, UPMC's Total Rewards package cares for you in all areas of life - because we believe that you're at your best when receiving the support you need: professional, personal, financial, and more.Our Values At UPMC, we're driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.Current UPMC employees must apply in HR Direct

Keywords: UPMC Senior Communities, Altoona , Medical Receptionist, Other , Altoona, Pennsylvania

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