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Superintendent

Company: The Townsend Corporation
Location: Altoona
Posted on: November 9, 2019

Job Description:

Position Summary
The Superintendent maintains and reaches targets and goals for the assigned area, services the needs of existing customers, monitors team performance and motivates them to reach targets and analyses performance results. This position requires a self-starter and team player with a background in the utility line construction industry. The Superintendent is a second line manager and primary customer interface.
Duties, Responsibilities and Accountabilities
Essential Functions:Customer Service and Relations

  • Meets with client representatives on a regular basis to discuss the status of work, to proactively identify and resolve problems
  • Ensures customer expectations are met or exceeded
  • Manages customer complaint resolution process
  • Actively pursues and generates business opportunities and communicates the opportunities to senior management
  • Cultivates relationships with existing customersContract Management
    • Ensures compliance with all customer contract terms and conditions, all specifications and all legal requirements
    • Negotiates with customers regarding changes, additions or variances in established contracts
    • Ensures all required permits or licenses have been obtained
    • Deals with individuals requiring information, such as agencies, department heads or corporate officeProduction Planning and Scheduling
      • Develops and refines production requirements for assigned areas and to ensure that production work meets required tasks
      • Continuously inspects and measures planned and completed work; prepares and maintains production records
      • Looks ahead to proactively identify issues that can lead to problems and facilitates solutions
      • Manages storm restoration activities and maintains storm rostersSafety and Training
        • Actively promotes a safety culture; participates in corporate safety program and monitors compliance
        • Conducts incident investigations
        • Works with corporate office to assess and settle legal and damage claimsResource Management
          • Supervises vehicle/equipment requests and vehicle/equipment transfers
          • Implements fleet and equipment strategies to ensure optimal use and compliance
          • Oversees local vendor management for vehicle and equipment maintenance and repair in compliance with Company policies and procedures
          • Ensures efficient sub-contractor managementAdministration
            • Oversees invoicing, including matching of timesheets to invoices, approving and submitting invoices and assigning job numbers
            • Reviews and approves bills, supply orders and expense/credit card reports
            • Keeps cost records on work performed; controls costs of materials, equipment and wages to ensure budgets are met; works with supervisor to determine whether shortfalls can be made up; implements improvement processes
            • Participates in monthly financial and job reviews
            • Surveys, researches, estimates and assembles bid projects for review and submission; participates in bid review meetings and conference calls
            • Tracks and controls construction schedule and associated costs to achieve completion of project with time and dollars allocatedHuman Resources, Supervision and Leadership
              • Oversees General Foreman in the hiring process, completing hire packets, completing counseling, safety violation records and filling out separation reports
              • Reviews daily reports regarding staffing/equipment issued from General Foreman
              • Schedules regular crew audits with General Foreman; gives guidance, assistance and support
              • Responsible for review of progressive disciplineLabor Relations
                • Interacts with National Electrical Contractors Association (NECA)
                • Responsible for Union interactions; manpower requests, contract negotiations, grievance resolution
                  Secondary Duties:
                  • Reports to work outside of normal hours for emergency operations
                  • May be assigned to perform duties and functions of a direct supervisor
                  • Perform other duties as assigned
                    Qualifications (Education, Licenses, Certifications and/or Work Experience)
                    • Experience in Construction Management, Engineering, Business Management or closely profession
                    • 1 years of utility line construction management experience or similar
                    • Strong leadership, organizational and problem-solving skills
                    • Qualified to obtain and maintain DOT Medical Certification
                    • Must be able to meet all physical requirements of position
                    • Pass all drug and/or alcohol screens as required by Company policy and, if applicable, required by DOT regulations
                    • Be at least 18 years of age, or 21 if CDL is required
                    • Legally authorized to work in the United States
                      Preferred:
                      • PMP Certification is considered a plus
                      • Project scheduling, estimating and project management software experience preferred
                      • Electrical line construction experience desired

Keywords: The Townsend Corporation, Altoona , Superintendent, Other , Altoona, Pennsylvania

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