Tech Support Analyst I
Company: Conemaugh Memorial Medical Center
Location: Johnstown
Posted on: April 18, 2024
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Job Description:
Who We Are:People are our passion and purpose. Come work where
you are appreciated for who you are not just what you can do.
Conemaugh Memorial Medical Center is the largest healthcare
provider in west central Pennsylvania, serving over a half-million
patients each year. - Conemaugh Memorial Medical Center has 537
inpatient, behavioral health, rehabilitation, and transitional care
beds and is home to the highest level of care designations for
Neonatal Care (Level 3) and Trauma Care (Level 1).Where We Are:The
city of Johnstown is home to high-performing schools and safe,
affordable neighborhoods that make working, living and raising a
family special. There are many opportunities for educational
advancement including the University of Pittsburgh at Johnstown,
Saint Francis University, and Mount Aloysius College.Why Choose Us:
- - - - - - - - - Health (Medical, Dental, Vision) and 401K
Benefits for full-time employees - - - - - - - - - Competitive Paid
Time Off / Extended Illness Bank package for full-time employees -
- - - - - - - - Employee Assistance Program - mental, physical, and
financial wellness assistance - - - - - - - - - Tuition
Reimbursement/Assistance for qualified applicants - - - - - - - - -
Professional Development and Growth Opportunities - - - - - - - - -
And much more---Position Summary:The Technical Support Analyst I is
responsible for the delivery and support of computing and desktop
services to end-users, including telephone-based problem diagnosis
and resolution, using remote diagnostic tools, dispatching
assisting another analyst or traveling to end-user site for
troubleshooting and resolution, and performing installations,
moves, and modifications at the end-user location. Provides
break/fix troubleshooting for hardware/printers/software. Works on
special projects as needed under the direction of the MIS Director
of Technology.EEOC Statement:Conemaugh Health System is committed
to providing Equal Employment Opportunities for all applicants and
employees and complies with all applicable laws prohibiting
discrimination against any employee or applicant for employment
because of color, race, sex, age, religion, national origin,
disability, genetic information, gender identity, sexual
orientation, veterans' status or any other basis protected by
applicable federal, state or local law. -Minimum Qualifications:
Associate's Degree in Computer Information Technology Program or
related field. A minimum of two (2) years in a computing technical
support environment - telephone and on-site support, experience
with Windows 10/11, Microsoft Exchange, Windows Active Directory,
Microsoft Office, Antivirus Software, and Desktop Imaging Products.
- Must have valid PA drivers license.Equal opportunity and
affirmative action employers and are looking for diversity in
candidates for employment: Minority/Female/Disabled/Protected
Veteran
Keywords: Conemaugh Memorial Medical Center, Altoona , Tech Support Analyst I, Professions , Johnstown, Pennsylvania
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