Sales Floor Associate - Galleria Mall - Johnstown - 15909
Company: JCPenny
Location: Johnstown
Posted on: November 20, 2023
|
|
Job Description:
General DescriptionDo you enjoy making things happen behind the
scenes and seeing your work flourish on stage? Wellbeing a Sales
Floor Associate at JCPenney might be the position for you!Primary
Responsibilities: * Customer Service & Sales * Greets and assists
customers in finding products and delivers outstanding customer
service * Partners with other team members when additional support
is needed * Actively listens to customer issues in a calm and
agreeable manner to resolve problems * Truck / Restock & Inventory
* Follows placement directions to effectively place set merchandise
statements * Contributes to merchandise receipt and reverse
logistics processes * Assists with the execution of inventory
processes * Contributes to the Shoe on Display restocking process,
including mismates and stockroom organization * Contributes to the
restock program to identify replenishment opportunities * SET /
Visual / Environment * Assists with the SET processes by planning
floor moves, placing graphics, and executing visual detailing *
Identifies sell-through opportunities and remerchandise the selling
floor to increase rate of sale * Helps oversee and maintain all
fitting room and sales floor recovery processes * Contributes to
the execution of visual elements to support merchandising
statements * Responsible for stockroom maintenance * Omnichannel *
Assists with the jcp.com process including jcp.com orders and aged
and undelivered orders/returns as needed * Contributes to Buy
Online Pick Up In Store and Ship from Store processes as needed *
General Operations * Contributes to Merchandise Transfer Out (MTO),
Return to Vendor and Return to Warehouse activities * Assists with
the Defective process execution to ensure integrity of inventory
and prevent shrink * Performance Standards * Supports company
shrink and safety initiatives * Consistently meets established
performance standards for the role, including (but not limited to)
product and service sales, customer service, profit, productivity,
and attendanceCore Competencies & Accomplishments: * Solve problems
and make smart decisions that drive sales, profit or customer
service; execute your work efficiently and effectively; inspire
strong performance in yourself and others * Provide great customer
service; cooperate and build positive, inclusive and respectful
relationships; take accountability for your actions and outcomes *
Proactively find ways to improve the customer experience; show the
confidence and courage to do whats right; take action with energy
and urgency * Results: Solve problems and make smart decisions that
drive sales, profit or customer service; execute your work
efficiently and effectively; inspire strong performance in yourself
and other * Ownership: Provide great customer service; cooperate
and build positive, inclusive and respectful relationships; take
accountability for your actions and outcomes * Intensity:
Proactively find ways to improve the customer experience; show the
confidence and courage to do whats right; take action with energy
and urgency * Drive Change - Adapts quickly to changing situations
with energy and a positive attitude. Coaches others through change
* Work experience- 1-2 years of retail experience
Keywords: JCPenny, Altoona , Sales Floor Associate - Galleria Mall - Johnstown - 15909, Sales , Johnstown, Pennsylvania
Click
here to apply!
|