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Inside Sales-Customer Support Representative

Company: DBD Staffing
Location: Altoona
Posted on: October 10, 2018

Job Description:

Inside Sales-Customer Support RepresentativeOffice location - Duncansville, PAOur Client, a family owned business established over 30 years ago, is seeking an experienced customer service / inside sales representative to join their fast paced team.This position processes inbound customer requests to meet customer expectations and solicits sales from current and prospective accounts.To perform this job successfully, an individual must be highly motivated and able to perform each essential duty satisfactorily and meet or exceed the requirements listed below.These requirements are not all-inclusive but are representative of the knowledge, skills and abilities required.Qualifications:Minimum of 2 years sales / customer service experience requiredHighly proficient level computer skills including MSOffice and navigational skillsAdaptable and dependableAbility to learn new products and systemsAccurate order entry and order trackingHandle multiple inbound/outbound sales calls per dayExperience with computerized inventory tracking system preferredStrong communication, written and interpersonal skillsStrong organizational and time management skillsHave good English written and verbal communicationResponsibilities:Answer inbound telephone inquiries/requests from customersMakes outbound calls to customers to ask for orders and for additional salesDevelop and maintain a thorough knowledge of current productsPlace orders as requestedInput relevant customer/sales information into systemProvide product specifications and answer product related questionsSchedule / Benefit Overview:Hourly position based on experienceMonday Friday 9:00am 6:00pmEvery third Saturday 8:00am-NoonMedical coverage eligible the first of the month after 60 days of servicePaid time off earned401k with Company Match after 1 year of service

Keywords: DBD Staffing, Altoona , Inside Sales-Customer Support Representative, Sales , Altoona, Pennsylvania

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