AltoonaRecruiter Since 2001
the smart solution for Altoona jobs

CUSTOMER SERVICE REP I - PART TIME $12.21

Company: Ward Trucking
Location: Altoona
Posted on: July 11, 2019

Job Description:

JOB TITLE: General Office Customer Service Representative Level I REPORTS TO: Call Center Service Manager or Supervisor OVERVIEW OF ROLE: The General OfficeCustomer Service Representative ensures the customer is always serviced first and receives the type of attention that makes them want to do business with Ward. She/he grows our business through customer retention while balancing costs by performing clerical duties efficiently and also supports operations and sales in accordance with the corporate Desired State. DUTIES AND RESPONSIBILITIES:-- Answer telephones in accordance with Ward standards. Heavy telephone work averaging 80-100 pick- up call a day.-- Serve customers by coordinating problem resolution between customers, Territory Sales Managers, and Operations personnel.-- Accurately schedule pick up with our Ward Extended Network by following the proper procedures in the customer service tool box.-- Escalate customer problems timely to Team Lead for assistance.-- Must participate in Ward Assured Department program to meet monthly goal.-- Act as the one-stop customer contact for various individual customers as requested by territory sales managers. Daily monitor/trace accounts as assigned by the Customer Service Manager. Regular communication with territory sales manager and / or customer is required.-- Provide internal customer service to personnel from other departments and service center locations.-- Accurately perform clerical support duties as required including typing correspondence, maintaining files.-- Demonstrate personal reliability by consistently meeting attendance / punctuality commitments.-- Support teamwork by cooperating with others and willingly putting forth effort to achieve Company goals. Establish and maintain good working relationship with other team members.-- Fully support all technologies and processes, introduced by Ward, that are intended to improve efficiencies and/or the customer experience. Support would include adherence to training programs, guidelines and processes associated with these systems.REQUIREMENTS:-- Must be extremely customer focused with good people skills.-- Must have excellent communication skills and telephone etiquette.-- Must have previous clerical experience in a business atmosphere.-- Must have proficient data entry skills with high attention to detail.-- Previous experience in the motor carrier industry is desirable.-- Ability to work required hours (night shift, overtime if applicable) and travel if necessary.-- Ability to participate in and pass employers pre-employment and on going random drug/alcohol testing program.

This job description does not necessarily represent an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change

Keywords: Ward Trucking, Altoona , CUSTOMER SERVICE REP I - PART TIME $12.21, Sales , Altoona, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Sales Representative - Entry Level - Nationwide
Description: At Liberty Mutual, we exist to help people embrace today and confidently pursue tomorrow- a purpose that's as true for our employees as it is for our customers. From Analytics and Underwriting to Technology (more...)
Company: Liberty Mutual
Location: Harrisburg
Posted on: 07/15/2019

Insurance Agent
Description: MILLER MILLER, INC. IS LOOKING FOR A SELF MOTIVATED COMMERCIAL SALES PRODUCER.
Company: Miller & Miller Insurance
Location: Harrisburg
Posted on: 07/18/2019

Lawn & Garden Retail Sales Pro
Description: Description: br When You Work With LandPro, You Work with the Best, on the Best, for the Best.Steer your career in the right direction We are looking for ambitious, driven individuals to join the LandPro (more...)
Company: LandPro Equipment
Location: Harrisburg
Posted on: 07/14/2019


Route Sales Manager
Description: Join Ecolab's sales team as a Route Sales Manager in the Harrisburg, PA market. Within our industry leading Institutional division, this role offers comprehensive chemical products and solutions to meet (more...)
Company: Ecolab
Location: Harrisburg
Posted on: 07/17/2019

Inbound Customer Service Reps.
Description: Mommy Jobs Online mommyjobsonline.com is now seeking Inbound Customer Service Reps. Our contact center division, is stepping into the future and looking to add customer service-oriented individuals (more...)
Company: Mommy Jobs Online
Location: Harrisburg
Posted on: 07/17/2019

Automotive Tool Sales / Route Manager - Full Training
Description: Build a Great Career and a Great Life.Automotive Job title: Automotive Tool Sales / Route Manager - Full TrainingFeel the freedom independence of managing your own protected route selling our National (more...)
Company: Mac Tools
Location: Altoona
Posted on: 07/15/2019

Contract Medicare Insurance Agent - 100% commission & autonomy, free leads, no admin - Altoona
Description: Earn from the industry's best comp plan selling Medicare Supplement using ASSURANCE, and access our leading-edge insurance sales platform as an independent, licensed agent.Take control of your career. (more...)
Company: Assurance
Location: Altoona
Posted on: 07/14/2019

B2B Marketing & Sales Representative
Description: BenefitsThis Business to Business Marketing and Sales opportunity as a Benefits Consultant with our Aflac team will provide youSince 2000, Aflac has experienced a very successful advertising campaign (more...)
Company: Aflac
Location: Harrisburg
Posted on: 07/17/2019

Outside Sales/Route Sales Manager - Full Training
Description: Outside Sales/Route Sales Manager - Full Training Build a Great Career and a Great Life.Sales job title: Outside Sales/Route Sales Manager - Full TrainingFeel the freedom independence of managing your (more...)
Company: Mac Tools
Location: Altoona
Posted on: 07/14/2019

Driver/Agent, Delivery Experience (non DOT) Harrisburg
Description: Driver/Agent, Delivery Experience non DOT 547 Harrisburg Brand Geek Squad Our home delivery drivers are passionate installation experts and are especially impassioned when talking about Home Theater (more...)
Company: Best Buy Co
Location: Harrisburg
Posted on: 07/14/2019

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Altoona RSS job feeds