Resident Assistant
Company: Goodwill of SWPA EE
Location: Pittsburgh
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Goodwill of Southwestern
Pennsylvania is a nonprofit organization that funds job training,
education, and other community programs by selling donated clothing
and household items in Goodwill stores and online. We offer
life-changing work on a mission-minded team. We are 1,000 working
as one and each of us is essential to helping our community thrive.
For three years running, Goodwill has been named to Forbes’ list of
America’s “Most Inspiring Companies”. We offer a wide range of
career opportunities ranging from entry-level to management in
retail, human services, and administrative fields. Learn more about
working at Goodwill. You can help. We can show you how. POSITION
SUMMARY: The Resident Assistant (RA) at Northside Common Ministries
(NCM) plays a crucial role in ensuring a safe, supportive, and
orderly environment for residents. The RA is responsible for
supervising residents, enforcing shelter rules, conducting safety
checks, and providing assistance with daily activities and needs.
This role requires strong interpersonal skills, reliability, and a
commitment to the mission of NCM. Duties include but are not
limited to: Conduct hourly safety checks and maintain detailed
logbooks. Provide supervision and support to shelter residents.
Address and de-escalate conflicts and report incidents to the
Shelter Coordinator. Ensure the safety and security of the shelter
premises at all times. Enforce shelter policies regarding behavior,
and prohibited items. Maintain accurate and up-to-date logbooks and
incident reports Participate in shift handovers and ensure a smooth
transition between shifts Support residents in keeping their living
areas clean and tidy Report any maintenance or repair needs to the
appropriate staff Be knowledgeable of and follow all applicable
regulations, procedures, and policies for Goodwill of SWPA as the
employment sites, including but not limited to attendance, training
requirements, and safety policies and procedures All other duties
as assigned within the scope of homeless services Ensure
cleanliness and general maintenance of facility, reporting any
issues to the designated staff. Travel Required: No travel
required. External Hiring Range: $15.75 up to $16.38/hour Schedule:
Shift: Tuesday-Saturday 4:00p-12:00A QUALIFICATIONS: High School
Diploma or Equivalent required. 1 year experience with diverse
populations; knowledge of homeless shelter operation and/or social
services preferred. Must have some experience with facilitation of
workshops and service referrals. REQUIRED CLEARANCES, LICENSES, AND
CERTIFICATIONS: Candidates are expected to provide current valid
clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and
PATCH) prior to first day of employment. Cardiopulmonary
Resuscitation (CPR), First Aid, and Automated External
Defibrillator (AED) certifications required within the first 90
days of employment.
Keywords: Goodwill of SWPA EE, Altoona , Resident Assistant, Social Services , Pittsburgh, Pennsylvania
